FAQ
Q&A
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1. Awaiting order confirmation?
Check your email again then check your spam or junk folder. If you haven’t received an order confirmation email, is it likely the result of one or two things: your order was never actually placed and processed. You have entered an incorrect email address with your order.
2. Can I cancel or update the order?
Yes. Sign into your account and find your order listed. Then click select view order then hit “cancel” should you not see this option then it’s too late to cancel. If the products are listed and you successfully cancel you will receive a DLH confirmation informing you that it has been canceled.
3. Can I update an existing order?
Yes. You can login to account, find your order listed, then select edit should you not be able to edit that means your order is no longer in the processing stage and it unfortunately cannot be edited.
4. How will I know my order was shipped?
You will know your order has shipped when you receive an email confirmation with a tracking. Sign up with email for shipment updates on tracking number.
5. Purchased an item and now it is listed “on sale”
Inventory and sales occur frequently, please continue to check the site to get the best offers!
6. How can I subscribe?
Go subscribe with your email so you can get notification discount codes and emails when we have stuff on sale!